Reviews

Hear from our satisfied clients.

I was in quite a predicament with a botched moving situation, but I was fortunate to connect with a technician from Sunset International Shipping Los Angeles near the close of business on a Saturday. I shared my plight and he generously gave me his personal cell phone number, which I had to use the following day after being let down by previous movers. Sunset International Shipping Los Angeles essentially rescued my move with less than a day’s notice. The technician was open and direct throughout the entire process. After having a bad experience, I was hesitant to trust a company found at the last minute, but I’m relieved I discovered this moving company. It was a move across Los Angeles and they completed it within the agreed timeframe. Without their intervention, I would have been in a much worse predicament. A team of their workers came to assist with my move and they were outstanding. They took exceptional care of my furniture and all other items in my apartment. They also helped with packing, which was done professionally. My only minor quibbles were that it was occasionally challenging to reach the technician (which is understandable given the last-minute arrangement) and that my bicycle handle had been tweaked to fit on the truck. However, the technician explained how to rectify it, which I managed to do, albeit not as expertly as the movers. Overall, I can’t endorse Sunset International Shipping Los Angeles enough. They were my lifeline and performed outstandingly in the process. The other reviews are spot on; these guys warrant at least 5 stars.

Giovanni M.
Rating: 5 out of 5
GMB

Without a doubt, not all moving companies operate on the same level. We were relocating from a home we’d lived in for over three decades and decided to engage the services of a widely recommended moving company. We previously used their services to relocate my elderly mother and had a pleasant experience. In comparison to a recent move by a family member that took three days due to insufficient staffing, our experience was seamless. The estimator from the moving company visited us, gave a quote, and scheduled a professional and friendly team for us. They efficiently packed our belongings in the morning, moved everything, and by the afternoon, they had set up our bed in the new house. We slept in our old house one night and by the next night, we were comfortably settled in our new home. The four-person team was punctual, arriving early in the morning and incredibly efficient. We had done our packing (with boxes and tape provided by the estimator) and had filled our shed and garage with boxes, plus all the furniture in the house. It’s surprising how much stuff we had! Our move was flawlessly executed, with no items damaged or broken. By 4:30 in the afternoon, everything was moved into our new home. This seamless process was a testament to the experienced team and the professional oversight of our estimator. Moving can indeed bring about a lot of stress and anxiety, but engaging a professional moving company like the one we hired eased our worries significantly. Their handling of our move was commendable. I would advise reaching out to them and requesting their estimator to give you a quote. Their customer service is top-notch!

Trevor V.
Rating: 5 out of 5
GMB

I wholeheartedly recommend Sunset International Shipping Los Angeles. The technician was instrumental in assisting our mother with her transition to an assisted living facility. The worker visited multiple times to evaluate our mother’s belongings and provide guidance on what to transfer, liaised with the new facility, and developed a moving plan. The technician also coordinated with the facility regarding potential moving dates within our preferred timeframe and arranged for access. The worker efficiently packed all belongings, photographing smaller items to ensure accurate placement upon unpacking. The technician was also helpful in guiding us to make crucial decisions on the day of the move. The moving crew was absolutely wonderful – respectful, friendly, professional, and reliable. They even transported all of our mom’s beloved plants and delicate glass planters personally to guarantee their safety. The entire team took immense care to unpack and arrange everything, creating a warm and inviting environment. Throughout the process, the technician stayed in close contact with us, making sure we picked up a few essential items we hadn’t realized we needed, like a shower curtain. I honestly cannot envision making this complex and emotionally charged move with any other team. Our mother appreciated that the company is woman-owned. As my brother said, ‘whatever we are paying them, it’s worth every cent.’ A solid five stars for the Sunset International Shipping Los Angeles team.

Gracie M.
Rating: 5 out of 5
GMB

my partner and i have taken advantage of the services provided by sunset international shipping los angeles on three separate occasions, the most recent one being just the other day. we were relocating within los angeles and sought estimates from a number of prominent moving companies, but sunset international shipping los angeles outshined them all in terms of affordability. they didn’t just offer the best price, they also went the extra mile to ensure a smooth transition. we had initially booked a slot for 1:30pm, but our new place stipulated that we needed to finish unloading by 5pm, a seemingly unfeasible task. i reached out to one of their workers, who comforted me by promising to dispatch the team as early as they could to ensure our move was completed by 5pm, or they would return the following day to wrap things up. this assurance was incredibly comforting, given that it was the eve of the move. in the end, the team arrived two hours ahead of schedule and managed to get us fully packed, relocated, and settled in at our new location by 4:30pm! a truly remarkable feat. throughout the process, the team ensured the safety of our belongings, including our delicate OLED TV, without any hitches. we are currently unpacking and adjusting to our new surroundings, and we’ve already started thinking about the next time we’ll need the services of this moving company. don’t second guess, book these guys, they’re an A+ team through and through!

Abraham M.
Rating: 5 out of 5
GMB

My husband and I had been talking about moving for a very long time. We had just found out that I was expecting and, of course, we began thinking about the future of our family. That is when we decided that we wanted to move. We loved living in Los Angeles, but we decided that we want to raise our children in an environment that was more family friendly. That is when we found out about Sunset International Shipping. We were mostly concerned about packing up and moving our entire house to another country. That is why we contacted their representatives, and after receiving a free moving estimate and a little advice about the move, we decided to hire them. Sunset International Shipping took care of everything very professionally, and their employees were available, friendly and ready to help at any point of the move. Since we had to move everything from our whole house, they introduced us to their moving services of oversized freight and assured us that everything was going to be taken care of in the safest way possible. I was particularly concerned about my ceramic plates. However, they made special crates to protect it while it was being moved. Packing team was especially great. They showed up at our door, listened to our instructions and assured us the whole time that we have to relax, which we did. They were so polite and communicative. I was sitting the whole day texting on my phone and talking to my husband while all the packing has been done for us. I did not even have to stress about time. During the rest of the move, I was able to check the progress of our shipment, which, honestly, made the move a lot easier for me while I was waiting for everything to arrive at our new house. Everything went as planned, there were no problems, and the workers were so polite and correct. I would recommend Sunset International Shipping to everyone who is in need of help with moving to another country.

Haylee D.
Rating: 5 out of 5
GMB

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